BUSINESS EMAILS LEVEL 1
Course Content
Lesson 1: First Contact and Introductions
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Lesson 2: Pricing and Quotations
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Lesson 3: Follow-Up Messages
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Lesson 4: Scheduling and Availability
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Lesson 5: Payment Requests and Reminders
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Lesson 6: Handling Complaints Professionally
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Lesson 7: Project Updates and Progress
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Lesson 8: Clarifying Requirements and Details
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Lesson 9: Dealing with an Angry Client
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Lesson 10: Delivery Delays
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